Light Mode Dark Mode

Terms of Service

Welcome to Minerium. By accessing or using our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Service Description

Minerium provides access to short-duration virtual computing sessions. Each session is priced at $2 and grants customers limited-time digital access to backend infrastructure for participation in compute activities.

2. Payment

Payments are processed securely in USD via our third-party payment provider (Stripe). All purchases are one-time, non-recurring charges unless explicitly stated otherwise.

3. Refund Policy

If you experience a technical issue that prevents access to your purchased session, please contact support@minerium.com within 24 hours. We will either provide a replacement session or issue a refund at our discretion.

4. Prohibited

Use Our services must not be used for any unlawful activity. Minerium does not provide cryptocurrency, tokens, digital asset distribution, or financial services of any kind.

5. Limitation of Liability

Minerium is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

6. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.

 

Privacy Policy

Minerium respects your privacy and is committed to protecting your personal information.

1. Information

We Collect We collect basic information such as your name, email address, and payment details when you purchase a session. We do not collect or store cryptocurrency information.

2. How We Use

Information Your information is used solely for processing payments, delivering services, and providing customer support. We do not sell or share your personal data with third parties, except as required by law or to facilitate payment processing.

3. Data Security

We implement reasonable security measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

4. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at support@minerium.com.

5. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

 

Refund Policy

At Minerium, we want you to be satisfied with your purchase. Our Refund Policy is designed to ensure fairness and transparency for all customers.

1. Eligibility for Refunds

Refunds are available if you experience a technical issue that prevents access to your purchased compute session. Requests must be submitted within 24 hours of purchase.

2. How to Request a Refund

To request a refund, please contact our support team at support@minerium.com with your order details and a description of the issue experienced.

3. Resolution Options

Depending on the circumstances, we may provide either:

  1. A replacement compute session of equal value,
  2. or a full refund to your original payment method.

4. Non-Refundable Items

Refunds will not be issued for:

  1. Purchases made more than 24 hours prior to the request.
  2. Issues arising from misuse of the service or user-side technical limitations.

5. Processing Time

Approved refunds will be processed within 5–10 business days, depending on your payment provider.

6. Contact

For questions or concerns about refunds, please email us at support@minerium.com.